Duration and frequency of sessions

Sessions last 50 minutes.
Your sessions will take place once or twice per week at a regular time slot unless we reach a different agreement.
The duration of the therapeutic process will depend on the issue you are working on. Having agreed to begin our work together, we will review this periodically.

Scheduling

I work with individuals who are over 18 years old.

Appointments are generally scheduled Tuesday through Friday. I offer in-person sessions at my psychotherapy office in the centre of Málaga, and online appointments through Zoom, Google meet or Whereby.

Emailing or messaging is restricted to making arrangements; the content of your therapy can only be processed during sessions.

Your responsibilities

Counselling is a commitment of work between clients and counsellor. Please be ready to start on time and let me know if you are going to be delayed. Your sessions will end on time regardless of late arrivals.
Whenever it is possible, allow yourself a few minutes to disconnect from other activities and focus on the work you want to do before you arrive for your sessions.
Please do not drink alcohol or use, prior to our sessions, any substances which might affect your normal thinking and behaviour.
Please do not bring coffee and food with you into the consulting room.

Fees & Payment

Individual session: 55 euros per session

Couples/ Two people: 75 euros per session

Group sessions: please enquire

I have a few concessionary spaces where I offer a discounted fee for students and the unemployed. If that applies to you, please check with me if there are spaces available.

I cannot currently process credit card payments. Please bring cash or I will provide you with my bank account details for bank transfers.
When we arrange online sessions, I will send you a payment request before your scheduled session, through Paypal, Wise or bank transfer.
I do not bill or accept third party payments from insurance carriers. At your request, I can provide you with a billing statement, which you may submit to your insurance carrier. Please check their reimbursement policy with them.

Rescheduling and Cancelling Sessions

The consistency and continuity of weekly sessions is very important for our work to be  effective. If you let me know, with a minimum of 24 hours’ notice, that a problem has come up, I will do my best to reschedule your session to another day, preferably in the same week, depending on both our availability.

If the need arises for cancelling a session, fees for cancellations are as follows:

Over one week before appointment time             no cancellation fee

Less than one week but more than 24 hours       50% of session fee

Less than 24 hours’ notice                                       full session fee

Please note that cancellation fees are required to be paid before your next scheduled session.

From my part, I will always aim to give you as much notice as possible of any holidays, conferences or illness which might affect scheduled sessions. Where this occurs, you will  be offered an alternativeappointment when possible.

I take approximately 10-12 weeks break per year and I give plenty of notice of those breaks and changes to them.

Termination of Therapy

In my way of working, the therapeutic relationship (between client and therapist) has a central focus. I take on clients on the basis that once a course of therapy has begun, the relationship can only be terminated by either party in a session and not by phone, email or text.
When you consider ending your therapy sessions, please give me at least a week’s notice, so we can process the ending. Processing an ending provides opportunity to review the work done, celebrate achievements, consider on-going support and properly say goodbye.

Confidentiality

What we talk about in sessions is totally confidential.
Because of my duty of care as a psychotherapist, I request from you the contact details of a next of kin or someone closely related to you. I will only use this contact if I am seriously concerned about your own safety or the safety of another person in relation to you. If this happens, I will endeavour to discuss it with you first.
Where there is a legal requirement for me to disclose information, which relates to topics such as the protection of children and vulnerable adults, the Terrorism Act 2000 or the Drug and Trafficking Act 1986, then information will be passed on without consent.

By booking sessions and starting therapy with me, you are fully accepting these terms and conditions. You are alsogiving me your consent to keep information about you in accordance to the General Data Protection Regulations below.

General Data Protection Regulations:

You are giving me your permission to keep information about you both online and on paper. This will largely be confined to the following:your contact details, any digital communications I have with you, and brief notes I might keep relating to our sessions.

At  any point, you may request to see any, or ask me to destroy any data relating to you.